YOU ARE NOT SATISFIED OR YOUR GOODS ARE DEFECTIVE:
In this case, you can of course exercise your 14-day right of return - calculated from the day of delivery. Simply write to us via the contact form or send us an email to info@vespire.de - here we can record your request and coordinate the next steps quickly and easily. Please do not return goods without prior notification by email, so that proper recording and allocation is ensured. Therefore, we will gladly send you the return address by email.



IMPORTANT NOTE ON COMPLAINTS OR RETURNS:
In case of a complaint, return, or any other issue, please always contact us directly by email first. We are guaranteed to find a quick and straightforward solution together. A dispute via payment providers like PayPal or Klarna is never the fastest or best way, as such procedures or their processing can often take weeks or even months - which would not help anyone involved. Customer satisfaction is our top priority, so we look forward to your email and solving the problem.
Email: info@vespire.de



NOTE:
Please return the goods to us in as clean and well-maintained condition as possible and with all accessories in the original packaging. As soon as the return has been received by us, we will refund the purchase amount using the same payment method you selected during the purchase. Please note that the return processing can/may take up to 14 days after receipt.